|
Engineering Direct
Copier/Printer Support Services
Service Point Direct is an ‘integrated’ new support approach from one of the UK's leading maintainers of large format print & copying equipment:
Service Point Engineering Direct provides a truly independent solution, being able to support almost every equipment manufacturer, in many cases regardless of machine age & location, including: Ricoh, HP and Kip... One team for all of your needs delivering real value!
Why choose Engineering Direct?
Technical Expertise
On average our engineers have 20yrs experience
Large Format Specialists
Experts in the management & support of most large format B/W & Colour ‘technical’ & ‘colour graphics print/copy devices - (Call for details)
Protection
Wide range of protection plans available depending on client machinery cover needs.
Management
Extensive team of dedicated Account Managers.
National Helpdesk
A service (Mon-Fri 8.00am to 6.00pm) acting as a single point of contact for customers with technical questions or to schedule an engineer. Customer Internet Options also available for reporting faults.
National Coverage
We are the only solely large format AEC maintenance company providing national coverage.
Simplicity
Service Point provides a ‘One-Stop-Shop’ digital reprographic and document management solution. For example once we sell the machines to our clients, unlike some companies, it is only the beginning of the service story, we then maintain the machines and provide local Service Point operational support for work flow peaks & specialist services as necessary.
Flexible & Competitive
Competitive Pricing and Outstanding levels of service. We aim to resolve 80% of all support calls within 8hrs and 100% within 24 hours.
Quality Assured
BS EN ISO 9001: 2000
Our engineers are manufacturer trained across an extensive range of
equipment and are required to achieve exacting standards in post-training
examinations before being allowed to support your needs in the field.
We pride ourselves on prompt, courteous & efficient responses to customer
enquiries and maintenance calls, which has enabled us to secure a growing
satisfied customer base.
Call today for a free, no obligation report on how Engineering Direct can change the way you manage your large format printing devices:
Engineering Direct
Call 0845 741 3341
email: engineering@servicepointuk.com
|
Request your...
Engineering Direct
supplies & supports these manufactures plus
many more!
|
