Manage documents securely offsite, onsite and online

Service Point Document & Content Management services are designed to provide a "cradle to grave" solution.

We can scan your documents, capture and process the data (index or OCR), export the images and data either to your Electronic Content Management (ECM) system or we can provide you with a system that meets your needs. Our offerings are scalable, secure and easily integrated with other systems. They can be installed on your server or hosted online, making your document management, retrieval and distribution easy and cost effective.

Capture

For the secure capture of sensitive data, Service Point can implement an onsite solution with our team and technology at your locations or provide you with intuitive capture equipment which allows scanning, indexing and routing of documents to your desired destination. Our local, national and global network of bureaus can also collect hardcopy files and capture the requirement offsite freeing you to focus on your day-to-day activity.

Manage

Service Point recognises that every organisation has a series of variables that dictate how best to manage their documents and what type of document management system suits their needs best. Service Point has developed an Electronic Content Management portfolio which is fully scalable to the needs of a single user, department or a global organisation, It can be installed and operated on your network, or hosted by Service Point and accessed securely by any number of users, (you define access rights), via the internet or a CD/DVD archiving solutions. Any document, any time, anywhere.

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Document Management features

Access 24 / 7:
Online access to documents anywhere
Search:
Retrieve documents with advanced and full text search facility
Upload:
Upload documents to our ECM system
Revision control:
Full revision control & access to current / superseded documents
View:
Full revision control and access to current / superseded documents
Audit:
Every action made to every document audited - government regs compliant
Security:
Access restricted by group, user and document level security
System compliant with European Safe Harbour principles
Geographically diverse redundant SAS 70 compliant data-centres
Create searchable security logs
Reliability:
Guaranteed 99.9% uptime
Reliability:
Document Grants: Non-users get time restricted access to individual documents
Distribute:
Issue documents directly by logged email in TIFF or PDF format
Download & Checkout:
Download or check out documents for editing
Mark-ups:
Use the mark-up tools to add notes and highlight or obscure details
Text notes:
Place text notes with documents without altering the original
Report:
Multiple reporting formats (print or export to Excel)
Capture:
Scan, index and upload documents directly into our ECM system